Case studies

Retail & Distribution

Order & Inventory Management System

One system for orders and inventory across every channel, with payments and forecasting built in.

Automated flows cut return processing time by 60%.

  • Omni-Channel
  • UPI Payments
  • Demand Forecasting
Store ops · Illustrative

01

The problem

  • A retail distributor sold online and offline.
  • It needed one product catalogue, one vendor list and one order-to-dispatch flow.
  • It also needed UPI payments.
  • It could not see demand coming.

02

The system

  • Products and vendors sit in one catalogue for every channel.
  • Orders move to dispatch through multi-level approvals.
  • UPI payments feed settlements and the ledger.
  • Warehouses and stock are tracked, transfers included.
  • Returns and refunds raise credit notes automatically.

03

Where the agents work

How BizBMS runs a system like this today, not a record of this client’s setup: agents do the work below, and nothing is paid, sent or landed until a person approves.

Illustrative operating model

Runs on its own

  • Biz forecasts demand and sets reorder points.
  • Supply-chain and order disruptions are flagged.
  • Sales dashboards explain margins and trends.
  • Vendors are scored, and purchases recommended.
  • Bundles are suggested from buying patterns.

A person approves

  • Orders, at each level of the approval flow.
  • Purchase recommendations before an order is placed.
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A demo walks one job through Plan, Execute and Review, and shows where your people approve it.

04

What changed

  • Every sales channel shows the same stock.
  • Reorder predictions cut stockouts and overstock.
  • Built-in UPI made payment reconciliation simpler.
  • Automated dispatch made fulfilment faster.
  • Automated flows cut return processing time by 60%.

A BMS for your industry, run by agents.